Privacy Policy

1. Introduction

KENNDO Management Co., Ltd. ("we", "us") regards the protection of personal information as a core responsibility — for seminar applicants, newsletter subscribers, people who contact us, and everyone else who uses our services. We manage and use personal information appropriately, in accordance with this Privacy Policy.

2. Personal information we collect

We collect personal information such as name, organisation, email address and telephone number — to the extent necessary for our business — through seminar application forms, newsletter registration forms, document download request forms, contact forms and similar channels.

3. Purposes of use

We use the personal information we collect for the following purposes.

• Communications relating to the announcement and running of seminars
• Distribution of newsletters, event information and service information
• Responding to enquiries, and activities to improve our services
• Contacting you or providing information where necessary

4. Provision to third parties

We do not provide personal information to third parties, except where required by law or where doing so does not exceed the scope necessary to achieve the purposes of use. Where we do provide personal information to a third party, we obtain your prior consent or follow the procedures required by law.

5. Outsourcing

We may outsource the handling of personal information to external contractors. In such cases, we exercise appropriate supervision over the contractor.

This website uses the following external services. Information handled by those services is subject to the privacy policy of each provider.

• Contact form: we use an external form service. Submissions are transmitted to us via that service's servers.
• Google Maps: embedded on the company information page to show our location.
• Google Fonts: used to display web fonts.

6. Security management

We take appropriate security measures to prevent leakage, alteration and loss of personal information, including staff training, access restrictions and technical safeguards.

7. Personal information of minors

Where a minor uses our services, we may ask that personal information be provided with the consent of a parent or guardian.

8. Your rights and how to exercise them

You have the right to request disclosure, correction, addition, deletion, suspension of use, or suspension of provision to third parties, in respect of your own personal information held by us. Please contact us using the details below. We may need to verify your identity before responding to such a request.

9. Complaints and enquiries

Complaints and enquiries regarding our handling of personal information are received at the contact point below. We respond promptly and appropriately.

10. Compliance and review of this policy

We comply with Japan's Act on the Protection of Personal Information and other applicable laws and regulations. We review this policy as appropriate in light of changes in circumstances and in the law, and publish any changes on our website.

11. Contact

Language

This English text is a translation of our Japanese privacy policy, provided for convenience. In the event of any discrepancy, the Japanese version prevails.